FAQ

Absolutely. We provide FREE pad wrapping to protect all your furniture and antiques from dents and scratches.

This will depend on how heavy the dresser is and how many flights of stairs each location has. By and large, we recommend packing all items and leaving your drawers empty. This especially goes for loose items that need to be packed in boxes to prevent damage or loss.

We recommend leaving the packing of fragile items like china, glass and crystal to one of our trained professionals. However, we also understand that some people are more comfortable doing this on their own.

In such a case, we strongly advise wrapping all the items individually with plenty of cushioning (think bubble wrap or packing paper), leaving a space of about 1/2 an inch in between.

The heavy items should go to the bottom. All boxes should be properly sealed and labeled "FRAGILE".

It is best to keep jewelry, precious stones and other valuables – documents (deeds, bank bills, drafts, etc.), stamp collections, money, and other personal items – with you at all times.

SEKA Moving is an experienced, licensed and insured art mover that applies the best packing techniques to ensure your cherished art pieces arrive secure and in perfect condition.

We use special wrapping and padding materials when packing art pieces and handle them with kid gloves, making sure to shield against moisture, dust, dirt, and sunlight.

Waterbeds need to be drained completely. If it’s a fiber-filled waterbed, it needs to be vacuum-drained by a professional prior to the move date.

Yes. SEKA Moving does not move firearms, explosives, illegal drugs and substances, and any items or products that could be considered dangerous. For example, toxic chemicals and ammunition.

Also, depending on the move (local or long-distance), living things like pets and plants could apply.

Prepare your home for the moving crew to make things easier and smoother and avoid any last-minute costs.

Mark and separate boxed items that won’t be moving from those being transported. Set aside the valuables that you packed yourself, including jewelry and precious stones, documents, and other important items.

Prepare appliances such as refrigerators, washers, and dryers for moving by disconnecting them well in advance. Clear the walkways and porch of things that may impede movement and remove all the small throw rugs from traffic areas as they could cause slippage or tripping.

We can assist with moves of all sizes, be it small single item moves or full house moves. The size of the move doesn’t matter. However, we have a 3-hour minimum.

Yes, you can trust our expert movers to handle your monitors with utmost care. We also place protective covers over the monitors during transit.

Most definitely. In fact, we not only move PCs, but our team can also help you in disconnecting and reconnecting them, leaving your IT staff to focus on the overall system.

No worries, we can assist with all your office packing needs. We will discuss the task, outlining our responsibility, your responsibilities, as well as the procedures, equipment, and materials involved.

Our move team will work hand in hand with your security staff to create a schedule to move secure files in accordance with the most stringent requirements.

We can arrange a "line of sight" monitoring of the move, with your people escorting the sealed, locked trucks.

Seka Moving has an onsite project manager who will devise a labeling system to mark the office, down to the exact placement of the items.

Prior to the move, the project manager will lay out the floor plan for each office in the new space using identifying labels and directional signage to enable efficient placement of all items.

If you can, the better. However, you can also assign someone else to receive the delivery on your behalf. Just furnish us with their name and contact information.

Our interstate and long-distance moves have a delivery window of anywhere between 7-15 business days.

General Delivery Schedule:

• East coast Up to 12 business days
• Mid West Up to 14 business days
• West Coast Up to 15 business days
• Northwest Up to 20 business days

The delivery schedule begins from the first date you will be ready to accept your shipment.

We strive as much as possible to deliver within this window.

Sometimes, however, unforeseen events can lengthen a move – traffic, extreme weather, natural phenomena like wildfires in California, etc. Such events are not common, but in the event of any hold-ups resulting from such occurrences, we will adjust our delivery schedule and let you know in advance.

We are always in constant communication with you throughout the move, so share with us all available and updated contact information.

You don’t need to, but in-house estimates help us to give you a more precise quote.

A consultant from SEKA Moving will visit your home to assess the household possessions to be transported. This allows us to determine the amount of truck or pod space that will be sufficient, and also puts us in better stead to give you a more accurate estimate.

Our consultant will discuss details of the move with you, including packing services, dates and more, and answer any questions you may have, before providing you with a customized written estimate. Just for you.

No, not at all. We also provide virtual appointments in the form of Facetime estimates.

This works great if you are not available for an in-home estimate due to a busy schedule, for instance, but still, need an accurate quote upfront.

A binding estimate or binding cost of service specifies, ahead of time, the exact cost of the move based on the services requested or considered necessary at the time the estimate was calculated.

Should you wish to add items to be moved or require additional services after the initial estimate – for example, packing, a shuttle, etc. – you will incur additional charges.

The best time to obtain a quote for your move is as soon as you know you will be moving.

No. Our quotes are free of charge and we do not ask for upfront payments or cash deposit. You can obtain a free quote by filling your details on this page.

We accept debit & credit cards, cash, cashier’s check, and money order. We also accept Master, Visa, American Express, and Discover with a convenience fee. Personal and business checks are not accepted.

If it is Flat Rate move: The complete payment (all remaining balances) is due at the beginning of your move after the foreman ( the crew leader) does the walkthrough and confirms with the office that everything is according to estimate.

If it is an hourly rate move: A payment for local moves within New York City is collected prior to unloading the shipment at the final destination.

For long-distance moves, we require 50% of the total moving cost to be cleared at the time of pickup. The remaining balance is due at delivery. All charges must be settled prior to unloading the shipment at the final destination.

For local moves, we require a deposit of 20% of the estimate which is factored into the total cost.

For long-distance moves, we require a 20% deposit of the estimate which is factored into the total cost.

The deposit is NON REFUNDABLE.

SEKA Moving does not have a rescheduling fee but you will need to let us know 72hours prior to your move; otherwise, you will be charged a 25%fee; and if you don't notify us before a moving crew is dispatched, you will be charged a 50% fee. If you reschedule your move, the 25% fee will be refunded after the move is completed.

Storage costs will depend on several factors, including size or volume of goods, and length of storage.

Yes. We store all kinds of items, with the exception of the following: chemicals or toxic materials, aerosols and flammable items such as propane tanks, explosives, ammunition, airbags, poison, illegal drugs, perishable foods, and live animals and plants.